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FAQ

    Are there any machine in my area I can observe?

    Igoldencnc have machines at many countries, if there is our machine in your country, we can contact the customer to arrange a visit for you.
  • How do you make the machine to cut parts? Is it easy?

    CNC Controller, the motion control software we use, is based on standard G-codes. The G-codes provide a source code comprised of inches and axis movements which can be edited and understood by others. Most CAM packages will generate G-codes from the drawings you create. What you need is to create program from CAM software.
  • Do you offer training about products?

    Yes, we can assign technician arrive at your company for the training at some charge, and accommodation, food, tickets will be charged.
  • What is the difference between water cooling spindle and air cooling spindle?

    A I will explain the difference in the following four aspects.

    1. Cooling effect. Water cooling method use water circulation to cool the spindle. The temperature of the spindle is guaranteed to be below 40 degrees after water circulation, whose cooling effect will be much better than water cooling method.

    2. Noise. The water cooling spindle motor is basically free of noise, and the air cooling spindle motor is relatively noisy compared to water cooling.

    3. Service life. Water-cooled spindle can be extended the service life by human factors, such as changing water or using industrial water coolers, so its service life is longer than that of air-cooled spindle.

    4. Operation. Since the water cooling spindle needs to be connected to the water pump, it needs a bucket to hold the water. And it needs to be connected to the water pipe. Especially in the cold winter in the north, water pipes are easy to ice, which may be more troublesome for customers in the cold winter. At this time, the air cooling spindle is more suitable.
  • The description of automatic uploading and downloading double spindles row drilling machine.

    This function can realize automatic grabbing, automatic processing, and automatic downloading It can provide about 5-10 boards per day than the standard machine. The machine has a high degree of automation and reduces labor costs. It can be connected with high-end "Industry 4.0" automation custom furniture production connection.
  • What is advantage of double spindles drilling machine?

    The penumatic four heads cnc machine have 4 spindles and supports automatic tool change processing within four knives. Both the cabinet and the door can be considered. However, we all know that processing cabinets need to be punched at various positions with different apertures. If it is a relatively simple cabinet, then penenmatic 4 heads cnc machine  can be implemented. If it is a complicated cabinet and the production volume is relatively large Next, the  penenmatic 4 heads cnc machine cannot be realized. At this time, the double spindles drilling machine is needed.
  • What should I do if my machine stops working?

    Contact our support team immediately and we’ll help you troubleshoot. In rare cases, we may need to provide on-site support, but we suggest getting in touch with our team first as in many cases on-site will not be necessary. As a valued iGolden CNC customer, you can expect that we will do everything we can to get your machine working immediately with minimal expense to you.
  • Does machine comes with software?

    We offer Type3, ArtCAM software with machine.

  • How about your company’s control system?

    We set up a special QUALITY CONTROL DEPARTMENT inside of the factory.Therefore there is a strict control for each process,and we have regulated the standards for welding process, machining process, assembly process, manufacturing process and packaging process,etc.

  • What are the advantages of vacuum working surface compared to ordinary working table?

    It is more time-saving and more firm to the work piece. While it is not suitable for irregularly shaped work piece.

  • What is the difference between a three-axis engraving machine and a four-axis engraving machine?

    The 3-axis engraving machine is mainly used for plane engraving, while the 4-axis engraving machine is mainly used for three-dimensional engraving.
     
Shandong iGolden CNC is a solution supplier of CNC application with key technology and independent intellectual property rights. 

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